Questions, answered in plain words

No. HealthPortfolio helps you organise and understand your information and prepare for appointments. Your care team makes medical decisions.

Start with the free health assessment. Advanced adds deeper guidance, and the Pricing page shows what each plan includes.

It answers from your own records and published guides, shows the source, and never diagnoses. Your messages are kept for 120 days and you can delete them at any time.

Yes. You can delete your chat history, export your data and close your account from your settings.

English, Spanish, French, German, Portuguese (Brazil), Arabic, Hindi, Chinese, Russian, Thai, Vietnamese, Bengali, Tamil, Telugu and Filipino. Typed questions to the assistant are understood in English for now.

Yes. You can share a summary with your doctor by a link you control.

No. Everything here is general, educational information. If you think you are having a medical emergency, call your local emergency number.

Your answers give your care team and the app a clearer picture of your health history, symptoms and habits. The more complete they are, the more useful the rest of the app can be for you.

No. Your progress is saved as you go, so you can leave and come back. Finish it when you have your medicines and family history to hand.

Choose the option that says you are not sure, or leave an optional question blank. A guess can be worse than no answer. You can add details later.

Yes. Many questions let you add your own option. Keep it short and plain, for example the name of a condition in your family.

Your intake belongs to your account. You decide who else sees it, such as a doctor you share it with. Ask your care team if you are unsure who has access.

Yes. Health changes over time, so update your intake when something important changes, like a new diagnosis or a new medicine.

It is a single place that gathers the main facts MyEval holds about your health, so you can see the big picture without opening every section.

It reflects what you have entered or imported. When you add a new result, medicine or intake answer, the summary can change to match.

No. It is a summary of information, not a diagnosis or medical advice. Your care team is the right place to ask what it means for you.

The summary can only show what has been added to your account. If a lab or medicine is missing, add or import it and check again.

Yes. Many people bring it to appointments to save time. Check the sharing options in the app to choose what your doctor can see.

A risk assessment estimates how likely it is that you may develop a health problem, based on factors like age, family history and lifestyle.

No. Risk is about chance, not certainty. Many people at higher risk never develop the condition, and some people at low risk do.

For many conditions, yes. Habits like activity, nutrition, not smoking and regular check-ups can help. Your care team can suggest what matters most for you.

Your age, health and habits change, and so do the facts in your records. Update your information to keep the estimate useful.

No. It is a tool for planning prevention and follow-up with your care team, not a diagnosis.

A screening is a test done when you have no symptoms, to find a problem early when it is easier to treat.

Some conditions become more likely at certain ages or with certain family history. Guidelines suggest when a screening is most useful for groups of people.

No. Suggestions are based on general guidance for people like you. They are reminders to talk to your care team.

It is your choice. Ask your care team what the test can find, its benefits and its downsides, and decide together.

Often the next step is a follow-up test to find out more. A first result is not a final answer.

They are drawn from widely used public health guidance. Your own history may mean your care team suggests something different.

Notes about what you feel, when it starts and what helps give your care team clues that are easy to forget at an appointment.

When it began, how often it happens, how strong it is, what makes it better or worse, and anything else that changed at the time.

No. Many conditions share symptoms. A list of symptoms is a starting point for a conversation with your care team, not a diagnosis.

Sudden chest pain, severe trouble breathing, signs of a stroke, severe bleeding or thoughts of harming yourself need urgent help. Call your local emergency number or crisis line.

A blood test measures substances in a small sample of your blood, such as sugar, fats, salts and blood cells. It helps your care team check how parts of your body are working.

A lipid panel is a blood test that measures fats in your blood, including LDL cholesterol, HDL cholesterol and triglycerides. It is often used to understand heart and blood vessel health.

LDL is often called bad cholesterol because high levels can lead to fatty buildup in artery walls. What counts as a healthy level depends on your personal risk, so ask your care team.

HDL helps carry cholesterol away from the blood. It is often called good cholesterol. Your care team will look at it together with your other results.

Triglycerides are a type of fat in your blood that your body uses for energy. Levels can change with what you eat, so your care team may ask you to fast before testing.

Some tests need fasting and some do not. Follow the instructions you were given for your specific test, and ask your care team if you are unsure.

The reference range is the span of values a lab usually sees in healthy people. Being outside it is a reason to ask a question, not proof of a problem.

Labs use different methods and groups of people, so their ranges can differ. Compare results using the range printed on each report.

H means higher than the lab's reference range and L means lower. They are prompts for your care team to look closer, not a diagnosis.

Yes. Many results vary with time of day, food, water, exercise and stress. One value matters less than the pattern over time.

Use the import or manual entry options in the Blood labs section. After importing, check that the test names, values and dates match your report.

Importing reads the report automatically and can make mistakes, especially with scans. Compare it with the original and correct anything that is wrong.

A drug interaction happens when one medicine, food or supplement changes how another one works or increases the chance of side effects.

No. Do not stop or change any medicine because of an alert. Talk to your doctor or pharmacist first. Many interactions can be managed safely.

Vitamins, herbs and everyday medicines can interact with prescriptions. A complete list helps the check find problems that would otherwise be missed.

Yes, for some medicines. Ask your pharmacist whether your medicines should be taken with food, and whether any foods or drinks should be avoided.

It can only check the medicines you have listed. Keep your list up to date and ask your pharmacist to review it when something changes.

Note which medicines are involved and contact your doctor or pharmacist. Ask whether any change is needed and what signs to watch for.

Not necessarily. A check can miss things. Your pharmacist or doctor can give a more complete review.

An accurate list helps your care team avoid duplicates and interactions. Include prescriptions, over-the-counter products and supplements.

Do not guess. Read the leaflet or ask your pharmacist what to do for that specific medicine.

Do not stop a medicine without asking your doctor. Some work only while you keep taking them, and stopping suddenly can cause problems.

A generic has the same active ingredient as the brand medicine and is held to the same standards. Ask your pharmacist if you are unsure whether two products are the same.

Your pharmacist or doctor. Tell them what you notice and when it started. For a severe reaction, such as trouble breathing or swelling of the face, call your local emergency number.

Body metrics are measurements such as weight, height, waist size and body mass index. They help you and your care team track changes over time.

BMI is a number worked out from your weight and height. It is a quick screening tool and does not show how much of your weight is muscle or fat, so it is only one piece of the picture.

No. It can be misleading for very muscular people, older adults and some ethnic groups. Your care team can tell you what it means for you.

Food, drink, salt, exercise and even the clothes you wear can move the number by a few pounds. Weigh yourself at the same time and in similar conditions for useful trends.

Update them when you are measured or when something important changes. Regular, consistent entries are more helpful than frequent one-off ones.

Waist size is one way to look at where the body carries weight. Your care team can explain what it means alongside your other results.

Small ups and downs are normal. Talk to your care team if you see a large change you cannot explain, or if you are losing or gaining weight without trying.

Enter them in the Body metrics section. Keep the units consistent so your history stays easy to read.

It shows your labs, vitals, medicines and other events in date order, so you can see how things changed over time.

It lets you spot patterns and remember what changed since your last visit, so you can ask better questions.

Vital signs are basic measurements of how your body is working, such as blood pressure, heart rate, temperature and breathing rate.

Blood pressure is the force of blood pushing against the walls of your arteries. It is written as two numbers, the top one when the heart beats and the bottom one when it rests.

Sit quietly for a few minutes with your back supported and your arm at heart level, and use a cuff that fits. Take it at the same time each day and write the results down.

Stress, caffeine, a full bladder and the cuff size can change a reading. Home and clinic numbers are both useful when your care team looks at them together.

It varies from person to person and with fitness, medicines and stress. Ask your care team what range is usual for you.

If you have chest pain, trouble breathing, confusion, weakness on one side or fainting, call your local emergency number. Do not wait to log a reading.

Mood, sleep and stress affect your body as well as your mind. Tracking them helps you and your care team see patterns.

Everyone has hard days. If feelings last for weeks, get worse or get in the way of daily life, talk to your care team. Help is available and it works for many people.

Your entries belong to your account and you control who can see them. Ask your care team how they use this information.

Call or text 988 in the US, or your local crisis line, or go to the nearest emergency department. You do not have to wait for an appointment.

Documents such as lab reports, visit summaries and vaccination records. Keeping them in one place makes it easier to share them when you need to.

Ask the provider's records office or use their patient portal. You generally have the right to request a copy of your own records.

Your records are stored under your account and you choose who can see them. Use a strong password and sign out on shared devices.

It means working with your care team to keep a long-term condition under control, through checks, treatment and daily habits.

Check-ups catch changes early and let your care team adjust treatment before problems grow.

Ask your care team which readings or symptoms matter for your condition, and how often to record them. Bring your notes to appointments.

Contact them if symptoms get worse, new symptoms appear, or you have trouble with your treatment. For an emergency, call your local emergency number.

A medical code is a short standard label for a condition, test or treatment. Doctors and insurers use the same codes so everyone describes the same thing in the same way.

They help match your information to standard medical language. The code is a label, not a score, and it does not change how serious something is.

Not by itself. A code can show that something was considered, tested or recorded. Only a clinician can confirm a diagnosis.

Codes are written for professionals. Look at the plain-language name beside the code, or ask your care team to explain it.

Records can contain mistakes or outdated entries. If something looks wrong, tell your care team so it can be checked and corrected.

A care plan is a written plan agreed with your care team that sets out your health goals, treatments and next steps.

Usually you and your care team do it together. Your own goals and daily life should shape it.

Your health and needs change. Reviewing it helps make sure it still fits you.

Tell your care team. They can adjust it to something realistic rather than leaving you to struggle.

A clear goal gives you something to work toward and makes progress easier to see. Small goals you can keep are better than big ones you drop.

Make it specific and realistic, like a short walk after lunch on weekdays. Start small and build up.

Missing a day is normal. Pick up again the next day rather than giving up.

Yes, especially if you have a condition, take medicines or have not been active for a while. They can suggest a safe starting point.

Use the tracking options in the app or a simple note. Look at the trend over weeks, not single days.